Library Procedure Documents

These procedures explain how customers may use the Wagga Wagga City Library , agreed behaviours and any restrictions. Please select the relevant document below. If you have a question related to library procedure that cannot be answered by these documents, please contact the library.

This procedure outlines the application process for library membership.

WWCL Membership Procedure (PDF, 120.2 KB)


This procedure outlines terms for the loan, renewal, and reservation of library items, and the process for lost/damaged items.

WWCL Customer Lending Procedure (PDF, 118.3 KB)

This procedure explains exclusion orders from library service points.

WWCL Customer Exclusion Procedure (PDF, 129.5 KB)

This procedure describes behaviours that are expected from customers.

WWCL Customer Code of Conduct

This document describes behaviours and services customers can expect from library staff.

WWCL Customer Service Standards (PDF, 68.9 KB)


This procedure outlines the expectations and responsibilities of library customers when using public computers and WiFi.

WWCL Internet and Computer Use Procedure (PDF, 91.8 KB)


This procedure outlines library standards for providing services to children, including access to resources, unattended children, internet use, and child protection.

WWCL Children's Procedure (PDF, 145.4 KB)


This procedure outlines the WWCL commitment to diversity and inclusion in collections and programs.

WWCL Diversity Procedure (PDF, 58.3 KB)


This procedure describes library collection guidelines and outlines the selection, acquisition, and deselection processes.

WWCL Collection Development Procedure
(PDF, 139.1 KB)